Live Support on the Website

Users can reach the service team directly through the live support chat, available on the official website. This channel is the fastest way to receive help, especially for questions related to deposits, withdrawals, or account settings. Live support is available every day and aims to reply as quickly as possible.

Email Support

For inquiries that require a written explanation or additional details, users can contact the team at:
Security email: [email protected]

When sending an email, include the basic information connected to your account and a short description of the issue. This helps the support team review the request and provide a structured response.

Official Social Media

BC Game maintains verified pages on several social platforms. These channels are used to share announcements, updates to the platform, and community-related news. Users can follow the latest information or reach out to the team through the official links:

• X: https://x.com/bcgame 
• Telegram for Indonesian users: https://t.me/bcgame_indo
• Facebook: https://www.facebook.com/bcgameofficial
• Instagram: https://instagram.com/bcgame
• Discord: https://discord.gg/xqUMQesZQq

Social media channels are suitable for general questions and updates. For issues related to account verification, payments, or personal information, the live chat or support email is recommended.

Important Information

To ensure the safety of your account, never share passwords or private documents through unofficial pages or direct messages on social media. The support team will always guide users through the correct and secure steps if verification is necessary.

For the most accurate and up-to-date contact information, users can always check the official BC Game website.